| 000 | 00345nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 220930s9999 xx 000 0 und d | ||
| 082 | _a658.812 CAR | ||
| 100 | _aCartwright, Roger, | ||
| 245 | 0 | _aMastering Customer Relations. | |
| 260 |
_aLondon : _bMacmillan, _c2000 |
||
| 546 | _aEnglish | ||
| 650 | _vCustomer relations, | ||
| 942 | _cBook | ||
| 999 |
_c1928004 _d1928000 |
||