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1.
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The Customer Response Management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mc Graw - Hill, ; 2002
Availability: Items available for loan: HITEC University Taxila (1)Call number: 658.812 RIC.

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2.
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The Customer response management handbook by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston ; McGraw Hill Education ; 2002
Availability: Items available for loan: Government College University, Lahore (1)Call number: 658.812 RIC.

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