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	1.	Image from Google Jackets	Change Management Excellence by Cook, Sarah [Et Al.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2004 Availability: Items available for loan: Civil Services Academy Library (1)Call number: 658.406 COO. Place hold Save to lists
	2.	Image from Google Jackets	Change management excellence : using the four intelligences for successful organizational change / Sarah Cook, Steve Macaulay, and Hilary Coldicott. by Cook, Sarah, 1955- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Sterling, VA : ; Kogan Page, Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 658.406 C771C 2004. Place hold Save to lists
	3.	Image from Google Jackets	Complaint Management Excellence : Creating Customer Loyalty Through Service Recovery. by Cook Sarah Material type: Text; Format: print ; Literary form: Not fiction Publication details: Uk : Koganpage, 2012 Availability: Items available for loan: Management Professional Development Department Library (1)Call number: 658.8 COO. Place hold Save to lists
	4.	Image from Google Jackets	Customer care excellence : how to create an effective customer focus / Sarah Cook. by Cook, Sarah, 1955- Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milford, CT : ; Kogan Page, Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 658.812 C771C 2002. Place hold Save to lists
	5.	Image from Google Jackets	Journeys in Baluchistan, Afghanistan, and the Punjab (E. by Paul Cook, Sarah Mosedale Material type: Text; Format: print ; Literary form: Not fiction Publication details: تہران: مرکز نشر دانشگاھی، 1368ش۔ (ف) Availability: Items available for loan: University of the Punjab, Lahore (1)Call number: 6279. Place hold Save to lists
	6.	Image from Google Jackets	Perfect Empowerment by Cook, Sarah Material type: Text; Format: print ; Literary form: Not fiction Publication details: 1996 Availability: Items available for loan: Civil Services Academy Library (1)Call number: 658 COO. Place hold Save to lists
	7.	Image from Google Jackets	Regulation, Markets and Poverty by Paul Cook, Sarah Mosedale Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2007 Availability: Items available for loan: University of the Punjab, Lahore (1)Call number: 17552. Place hold Save to lists

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