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51.
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ISO 9000 and the service sector: a critical interpretation of the 1994 revisions / James L. Lamprecht by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Wisconsin: ; ASQC Quality Press,
Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 658.562 L239I 1994.

52.
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ISO 9000 audit questionnaire and registration guidelines / Praful (Paul) Mehta. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wisc. : ; ASQC Quality Press,
Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 658.562 M498I 1994.

53.
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The ISO 9000 auditor's companion / Kent A. Keeney ; foreword by Joseph J. Tsiakals. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ; ASQC Quality Press,
Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 658.562 K26I 1995.

54.
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ISO 9000 for software developers / Charles H. Schmauch. by
Edition: Rev. ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ; ASQC Quality Press,
Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 658.562 S347I 1995.

55.
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ISO 9000 for software developers / Charles H. Schmauch. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ; ASQC Quality Press,
Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 658.5620240904 S347I 1994.

56.
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Managing records for ISO 9000 compliance / Eugenia K. Brumm. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ; ASQC Quality Press,
Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 651.5042 B893M 1995.

57.
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Managing the four stages of TQM : how to achieve world-class performance / Charles N. Weaver. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ; ASQC Quality Press,
Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 658.562 W363M 1995.

58.
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Measuring customer satisfaction : development and use of questionnaires / Bob E. Hayes. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ; ASQC Quality Press,
Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 658.812 H417M 1992.

59.
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Measuring customer satisfaction and loyalty by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: ASQ Quality Press ; 2010
Availability: Items available for loan: University of the Punjab, Lahore (1)Call number: 658.812 H 44 M.

60.
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A nation reconstructed : a quest for the cities that can be / Roger D. Hart, editor-in-chief ; Sheryl L. Cooley, editor.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ; ASQC Quality Press,
Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 658.562 N277 1997.