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21.
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Total quality management and operational excellence : by
Material type: Text Text; Format: print ; Literary form: Not fiction
Availability: Items available for loan: University of Engineering & Technology (1)Call number: 658.4013 O 45 T.

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22.
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Total quality management text with cases: text with cases / John S.Oakland by
Edition: 3rd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: ; Elsevier,
Availability: Items available for loan: Lahore University of Management Sciences (LUMS) (1)Call number: 658.4013 O116T 2003.

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23.
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Tqm : Text With Cases. by
Edition: 3rd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Elsevier, 2003
Availability: Items available for loan: Management Professional Development Department Library (1)Call number: 658.562 OAK.

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