Poornima M. Charantimath <br/><br/>
Total Quality Management 

 - 1st 
 - new Delhi  Pearson  2004 
 - 257 
<br/><br/><label>ISBN: </label>81-297-0082-4 
<br/><br/><label>Dewey Class. No.: </label>658.4013 CHA-I 2004