TY  - BOOK
AU  - Disanza, James R.
TI  - Business and professional communication: Plans, Processes, And Performance 
SN  - 978-81-317-2712-6
U1  - 658.4 DIS-E MAN. 76462Ss 
PY  - 2009///
CY  - India
PB  - Pearson Education
KW  - Communication
KW  - Professional Interviews
KW  - Professional Presentations
N1  - Include index (page 285 to 299)
ER  -