TY - BOOK AU - Parmenter, David TI - Key Proformance Indicators: Develping Implementing And Using Winning Kpis/ By David Pa SN - 9.7804700959e+0 U1 - 658.4013 PAR-K PY - 2007/// CY - New York PB - John Wiley & Sons KW - 1- Performance technology 2- Performance standards 3- Organizational effectiveness ER -