Besterfield, Dale H. <br/><br/>
Total Quality Management / 
Dale H. Besterfield 
 - India  :  2016 
 - 595 p. :  23 cm. 
<br/><br/><label>ISBN: </label>9789332534452 (Pbk.) 
<br/><br/><label>Dewey Class. No.: </label>658.4013 BES-T 2016 582