Matejic, Nicole
Social media rules of engagement why your online narrative is the best weapon during a crisis
- Australia : john wiley & sons
- xviii, 212 p.
part I: rules of engagement, part II: the plan is to have a plan before you need a plan,
Eng.
pbk
9780730322252
crisis management, internet in public relations, social media,
659.202854678 NIC-S MAN. 4259