Making customers count (Record no. 1469208)

MARC details
000 -LEADER
fixed length control field 00540nam a2200205Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210629s9999 xx 000 0 und d
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 CLU-M 1994
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Clutterbuck, David
245 #0 - TITLE STATEMENT
Title Making customers count
245 #2 - TITLE STATEMENT
Remainder of title a guide to excellence in customer care
245 #0 - TITLE STATEMENT
Statement of responsibility, etc. Clutterbuck, David
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Broadway
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Management Books
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 1994
300 ## - PHYSICAL DESCRIPTION
Extent vi,202 pages,v.8
546 ## - LANGUAGE NOTE
Language note In English
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Kernaghan, Susan
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type BOOK
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha biblionumber 1469208
Koha biblioitemnumber 1469208
Holdings
Lost status Damaged status Collection code Koha itemnumber (autogenerated) Home library Current library Shelving location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
    English Section 1655633 Government Punjab Public Library Lahore Government Punjab Public Library Lahore Applied Sciences 06/29/2021 658.812 CLU-M 1994 GPPL-E-1000117223 06/29/2021 06/29/2021 Book