Complaint Management Excellence : Creating Customer Loyalty Through Service Recovery.

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Material type: Text

TextPublication details: Uk : Koganpage, 2012Description: 192 pagesISBN:

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Holdings
Item type	Current library	Call number	Status	Barcode
Book	Management Professional Development Department Library	658.8 COO (Browse shelf(Opens below))	Available	MPDD-20198

English

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